01What exactly is a Smart Website?+
A Smart Website is a customer-facing website with a built-in Visitor Guide, connected to a private Owner Guide in Workspace. It helps customers get answers and take the right next step while the owner stays in control of business information, changes and launch.
02Are the Visitor Guide and Owner Guide optional Smart Skills?+
No. Both guides are part of the Smart Website foundation. The Visitor Guide is public and powered by ContactAI; the Owner Guide is private in Workspace. The pricing bands count additional Smart Skills beyond that included two-guide foundation.
03What does the Owner Guide do?+
It helps authorized owners understand approved business and website state, review evidence, prepare bounded proposals and keep consequential changes behind existing permissions and owner approval.
04Can DMXReady change my website without asking me?+
No. Recommendations can be prepared from approved context and evidence, but consequential changes, Save and public launch remain permissioned owner decisions.
05Do I need to choose a pricing band first?+
No. Start with what the website should do. The number of additional Smart Skills makes the appropriate fixed monthly band clear before ordering.
06Does payment make the website public?+
No. Nothing becomes public until you approve it.