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Privacy Policy

How DMXReady handles information across the public website and connected experiences.

DMXReady is a service of Netkinetic Inc. This policy applies to dmxready.com and approved connected DMXReady experiences, including DMXReady tools used through ChatGPT or another AI client, and explains how information is collected, used, shared, retained, and protected.

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Use the section index to move through the complete policy. The approved legal text appears in full below.

On this page

  1. 01Scope
  2. 02Information
  3. 03Use
  4. 04Service providers
  5. 05ChatGPT and connected AI
  6. 06Cookies and storage
  7. 07Measurement choices
  8. 08Retention and safeguards
  9. 09Your choices
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01Scope

This policy covers the public DMXReady website and connected DMXReady experiences.

The public website helps visitors learn about DMXReady, request a website, create useful Blueprint direction, and contact the team. This policy also describes information DMXReady receives when you use approved connected experiences such as DMXReady through ChatGPT or another AI client. Private Workspace, account, billing, payment, and customer-project activity at ai.dmxready.com may also be governed by separate notices, terms, or agreements.

Effective date

September 25, 2026. This policy may be updated when the public website, connected services, or legal requirements change.

02Information

DMXReady collects information you choose to provide.

The information depends on how you use the site and which experience you start.

Information you may provide

  • your name, email address, phone number, and other contact details;
  • information about a business, organization, project, offer, audience, or existing website;
  • website goals, requested capabilities, design direction, content, and preferred next steps;
  • answers entered through guided choices or typed intake;
  • voice input and an editable transcript when you explicitly start the voice experience;
  • messages submitted through ContactAI, a contact form, or follow-up communication.

Technical information

The website and its service providers may process technical information needed to deliver and protect the service, such as request logs, browser or device information, IP address, timestamps, security signals, and necessary cookie or local-storage data.

03Use

Information is used to provide the experience you request.

DMXReady limits use to the purposes described here, related operational needs, and purposes permitted or required by law.

How information may be used

  • understand and respond to your request;
  • create or improve a website Blueprint or private website direction;
  • support a private handoff to the approved DMXReady Workspace experience;
  • provide visitor guidance through ContactAI or another connected Smart App;
  • operate, secure, troubleshoot, and improve the public website;
  • maintain reasonable business, support, security, and legal records.

Submitting information does not by itself create a paid order, provision a service, activate a Smart App, or publish a website.

04Service providers

DMXReady uses service providers only where needed to operate the experience.

Service providers may support hosting, security, communications, AI-assisted features, voice processing, storage, and connected platform functions. They receive only the information reasonably needed for the service they provide and may have their own legal obligations or terms.

Connected DMXReady services

The public website may connect to ai.dmxready.com for private website, Workspace, voice, or Smart App experiences. The destination and purpose should be clear before you continue.

Processing locations

Depending on the providers involved, information may be processed in Canada or in other countries where a provider operates. Information processed elsewhere may be subject to the laws of that location.

05ChatGPT and connected AI

DMXReady tools receive the information needed for the action you request.

When you connect DMXReady to ChatGPT or another approved AI client through the DMXReady MCP service, the client can ask DMXReady tools to perform the specific actions you request. DMXReady may receive information sent to those tools, such as a business URL or description, selected Smart Business or website identifiers, requested changes, owner confirmations, and information needed to authenticate and authorize the request. DMXReady does not require the client to send your entire conversation history.

Account and authorization

DMXReady may process account identity, protected-resource identity, permissions, email or profile claims made available through the authorized sign-in flow, and security or session information needed to connect the correct account, Smart Business, website, and capabilities. Authentication secrets and access tokens are used to authorize requests and are not intended to appear in normal tool results.

How connected-client information may be used

  • authenticate the user and enforce account, Workspace, Smart Business, and website permissions;
  • understand or update the business information the user asks DMXReady to work with;
  • prepare, review, build, or improve private Smart Business and Website work;
  • preserve explicit owner decisions, approvals, versions, and Activity evidence where the requested workflow requires them;
  • operate, secure, troubleshoot, and support the connected service.

A DMXReady tool request does not by itself authorize payment, DNS changes, public publication, or another consequential action when the applicable DMXReady workflow separately requires owner confirmation.

Third-party client

ChatGPT is operated by OpenAI and is governed by OpenAI's applicable terms and privacy practices. Information outside a DMXReady tool request remains subject to the client provider's own terms and privacy practices.

06Cookies and storage

The site may use storage needed for navigation, security, and connected experiences.

Necessary cookies, local storage, server logs, and similar technologies may be used to keep the site working, remember an active interaction, protect the service, and support embedded Smart Apps. Any non-essential analytics or advertising technology must be disclosed and handled in accordance with applicable consent requirements before it is used.
07Measurement choices

You control optional measurement on this browser.

DMXReady uses optional measurement only after you allow it. You can change that choice here at any time without disabling essential website functions.

Current choice

No optional measurement choice is currently stored.

You can change this choice at any time. Changing it applies to optional DMXReady measurement tools on this browser; it does not affect essential storage needed for the site to work.

08Retention and safeguards

Information is kept only as long as reasonably needed.

DMXReady retains information for the purposes described in this policy, to provide requested services, maintain reasonable records, protect the service, and meet legal or contractual obligations. Information is deleted, anonymized, or placed beyond routine use when it is no longer reasonably required.

Security

DMXReady uses reasonable administrative, technical, and organizational safeguards appropriate to the information and the service. No internet service can guarantee absolute security.

09Your choices

You may ask about the personal information DMXReady holds about you.

Subject to applicable law and reasonable identity verification, you may request access, correction, or deletion, ask how information was used or disclosed, withdraw consent where that right applies, or raise a privacy concern. Some information may need to be retained for legal, security, billing, dispute, or record-keeping reasons.

Privacy contact

Netkinetic Inc., operating the DMXReady service, is responsible for this policy. Submit privacy questions or requests through the DMXReady contact page and identify the request as a privacy matter.

Policy support

Questions should continue through the public DMXReady contact path.

Identify the policy and the section involved so the request reaches the right human review with useful context.

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